Thank you for purchasing our service and we hope you are happy with our service. Uberaudit try to make the customer satisfaction with the services, this is the reason we take our payment after providing the solution to the customer. We always try to make a genuine relationship with our clients by providing the best services. However, if you are not thoroughly happy with our services or software for any reason, you may want return it to us by giving appropriable reason to get Refund. Please read the below information on our Refund policy about the services you can return.
Refund
Customer is free to terminate the service whenever they felt it’s not working. There are some points about return policy you must know:
- All Refund request must be initiate within 30 days of the subscription or purchase date of the products or software.
- Once the return process is done, our professionals will inspect it and your refund will be initiated.
- Only returnable software or services can be refunded once it delivers to you.
- The amount will be returned to the original payment method you’ve done during the payment time. To show up on your credit card statement it will take between 5 to 10 working days.
Exception
Please keep in mind that any professional services can not be refunded because we take your payments after proving the solution or service. It implies that after the satisfaction of our service, we take payment which is not refundable.
- Refunding is possible only in the case of accounting software or products that we provide. We do not accept the refund process for the professional services we have provided.
- Also, shipping and insurance charges of the products or software are not refundable.
- Any damaged or used item will not be returned.
- If the purchasing date has been extended than 30 days, then we do not accept the refund request.
Helpline Number
In case you are still in confusion or have any questions regarding our Refund policy, please feel free to contact our customer support number at +1-850-203-4458.