QuickBooks comes with features to manage the books promptly with quality. Those features entail updates with time and network to exchange data. While doing so, a “Server Busy” message may show up if QuickBooks can’t finish the information trade process.

There can be various reasons for this error message but this primarily occurs due to the encounter between the QuickBooks update manager and some other programs working parallelly to your system.

We know that QuickBooks’s server busy error is hard to specify. It is recommended to systematically understand the cause. You can also ask to resolve this error to a QuickBooks ProAdvisor by connecting our QuickBooks support team to save your time and effort.

Causes of QuickBooks error server busy

  • Updates-  During the windows updates when the internet quality isn’t good and security programs are hindering QuickBooks from updates, or updating software, or downloading updates.
  • Multiple users– The multiple computers are hosting the QuickBooks company files or components. When someone is accessing the company file and another one is trying to open it. An error message comes with the “server is busy”.
  • Conflict– In this scenario, errors arise with Intuit ProSeries (US) or profiles (Canada) can be a cause of conflict.
  • Enough resources– A network that does not has enough resources to run QuickBooks Desktop might lead to errors on the desktop.
  • Firewall security can block the hosting of the QuickBooks updates.
  • Lack of resources to establish a QuickBooks desktop to run.

How can we fix QuickBooks server busy error

QuickBooks (QB) server busy error is an expected one in a multi-user mode. If you receive the pop-up message or error message then perform the given below solution.

Solution 1- Shut down all open programs

  • Close all the programs, which were running inside the system. And close some additional programs, like Norton security, Google Desktop, vista security, Pivot software control, Windows defender, and so on.
  • Try using ‘selective start-up’ in windows and you may stop IntuitFCS.
  • The Webroot Spy Sweeper may also cause this to correct this issue you can try to disable it or run in the Gamer Mode temporarily.

Solution 2- Windows Update

Review if the windows need to be updated. If so, then do update the windows and install them beforehand. After that, restart the computer and check whether there has been an update.

Solution 3- Check the QB desktop components

  • First, You have to shut down the QB desktop component.
  • And then close the data file and exit.
  • Go to the text bar with a right-click on the window taskbar and select the task manager.
  • Click the process tab.
  • And complete the QB processes.
  • After completing all the things done restart the QB desktop and open the file.

Solution 4- Remove/dismiss QB Update agent showing ‘Server busy’ message

  • Click on the start button and select ‘All Programs’.
  • Now select the startup.
  • After that, Click the right-key on QB and check the update agent.
  • Select and delete the shortcut button.
  • Now you have share updates on QuickBooks desktop.
  • Go to the help menu and click for ‘update’.
  • Click the option button
  • Click ‘Shared download option,’ select ‘NO’, and close.

Solution 5- Check, if Intuit ProSeries is there on the computer.

  • Click the right button and check the ‘windows task manager’ for which year is the XX Intuit ProSeries software installed. It will appear as qbpsevntXXr.exe. The year of the executable (XX) in a file name.
  • And open the explorer browser.
  • Open the Intuit ProSeries folder of that year.
  • After that open the 32-bit folder.
  • Now search for qbpseventXXr.exe, if you find it right-click and select it
  • Rename the file and then add.
  • Now terminate the window explorer.

If the above solutions have not resolved the issue, then practice the following actions with guidance.

In the case, if you did all of the 5 solutions and you didn’t get the solution or you are still at the point of zero.

  • You can Boot the SafeMode from Windows with Networking and start QB Desktop, and then restart the  Windows in normal mode will often solve the problem.
  • Work in the windows selective start-up while running the QB (QuickBooks) desktop and safe mode of the window.
  • Scan the hard drive to rectify this temporarily disable the software if the problem is sorted. If it is a dispute with the scanning software that we need to be corrected.


Hey guys, I hope the given information was helpful. Let’s recap all the things that we read in the blog. First, we got to know what is ‘QuickBooks Error: Server Busy’. Later, we discussed what possibly might have been causing the error and the potential solutions to the problem according to the situation.

But, even after looking at all the solutions if you are still facing the problem, kindly contact our verified QuickBooks error support team to get a complete solution.

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