Are you searching for the solution to QuickBooks Error 1328 then we are going to discuss it here. Being a quintessential accounting software, QuickBooks provides all of its related services to the user with the ultimate ease and giving them the best results. However, technology comes with its error and bugs, and QB, too, is no exception to this.

The error code 1328 is one of the errors faced by the users while updating, installing, or repairing the QuickBooks software. Due to the lack of information, this leaves the user distressed. But, the error being common, can be solved and for that, we have gathered all the essential information in order to help you understand it and then, solve it. So, before we dig any further, we will begin with the possible reasons behind the error.

Note: The files that are referenced by these errors are usually similar to c:\config.msi\PT**.TMP, but it can be displayed on your screen in different ways.

Why Does The QuickBooks Error 1328 Happen?

  • An improper or incomplete installation.
  • The possibility of Malware or viruses in your system.
  • Some invalid entries left in the Windows registry during installation.
  • A corrupted software file.
  • Constant troubling while downloading the software.
  • A network error during the download or installation process.
  • Due to power failure, and improper system shutdown.

What Are The Possible Signs Of The Error?

The error symptoms can show up in different ways. The given information can help you identify them before the problem worsens.

  • The error code displays on the screen with the error message.
  • Not being able to update QuickBooks.
  • The repairing methods keep failing.
  • QB suddenly stops or crashes.
  • The Windows becomes slow or sluggish and the system starts responding at a slow pace.

How Can The Error Be Fixed?

There are various solutions to the problem. However, the choice of method should depend upon your requirements.

Solution 1- QuickBooks Install Diagnostic Tool

  • First, begin with downloading the QB Install Diagnostic tool.
  • Then, save the downloaded file at a location where it is easy to access.
  • Close any program running, and then, run the tool.
  • After the process completes, restart your system and check whether the problem still exists.

Solution 2- Using Clean Install, Re-install QuickBooks

Step 1- Uninstall

  • First, press Windows + R keys in order to open the run command.
  • Now, type in the control panel and then, select OK.
  • Select Program and Features and open the program list.
  • After that, go to QuickBooks and choose to uninstall.

Step 2- Clean Installation

  • If you already have a cd, then, install the QB software from that source.
  • In another case, first, download the software and then, save the file on your Desktop.
  • After that, open the file, and when prompted, install and run the software.
  • Now, reboot your system and check if the problem persists.

Solution 3- QuickBooks Desktop Selective Startup (Install Or Uninstall)

Starting computer in Selective Startup.

  • Press the Windows + R key to run the command.
  • In the field, type MSConfig and then hit OK.
  • Now, choose selective startup and load system services in the general tab.
  • Go to the services tab and select Hide all Microsoft Services.
  • In order to check whether the Windows Installer checkbox is selected, open the Service List. But, if not done, then do so and hit OK.
  • Next, go to System Configuration Window and select Restart.

Restoring Normal Configuration

Once the computer restarts and is done with update, install, or re-install QB Desktop-

  • First, press the Windows + R keys and open the run command.
  • Next, type MSConfig in the field and hit OK.
  • Now go to the General Tab>>Normal Tab>>OK.
  • Finally, select Restart on the System Configuration window.

Solution 4- Locating Config.msi File

  • Go to the Windows Start icon and select the Explore.
  • Now, double-click on Local Drive C.
  • Then, locate Show Hidden Files and Folder.
    • First, click on Tools and select Folders.
    • Next, go to the View tab and select Hidden Files and Folders>>Show Hidden Files and Folders.
    • Finally, select Apply and then, OK.
  • Now, enable the Show Protected Operating System Files.
    • First, go to Tools and select Folders.
    • Now, in the View tab, unmark the box Hide Protected Operating System Files.
    • Finally, select Apply>>Ok.
  • Next, rename the config.msi file by right-clicking on the file and selecting Rename.
  • At the end of the file name, add (old) and select Enter.
  • Lastly, again, hide the Protected Operating System Files, hidden folders, and files.

Solution 5- Downloading Windows Update

This will help install the components relating to the .NET Framework, MSXML, and C++ matter when the Windows Update is downloaded. However, if you are currently using an old version or your Operating system is outdated, the installation may fail, or QB might not open. So, for that-

  • Select the Windows key on the keyboard.
  • Now, in the search field, type Windows Update.
  • Once the installation process is done, restart/reboot your system and check whether the problem still exists.

If the problem still exists, you can fix the windows components manually. But, do keep in mind that you cannot do this without any guidance. Or if you are not an IT professional.

Final Note

QuickBooks error 1328 occurs while updating, installing, or uninstalling, or repairing the QuickBooks program. But, you can solve the issue by deliberating following the steps of the required method.

We hope you found the content useful. However, if you still face any issues regarding Error Code 1328, you can call on our toll-free QuickBooks Online support number to get instant help from our experts and ProAdvisors. You can also contact us if you have any other queries or issues related to Quickbooks.

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