Gear Icon in QuickBooks is generally used to approach many numbers of features provided in the software. This helps the users to manage several works like handling many charts of accounts, make a different organization file, analyzing the recurring transactions, and try to set up all services or products. The Gear icon in the QuickBooks settings menu is the universal icon. In this blog, we are going to study the gear icons and vanishing issue of gear icons and how to troubleshoot them to fix it.

What is there in Gear Icons in QuickBooks?

The gear icon is called the “wheel” and it is shown in the upper-side corner of the company name. By offering two icons which are “+” and “gear”, QuickBooks Online Software has designed the interface. This wheel or icon can be shown on the upper corner of the QuickBooks dashboard in between the create (+) menu, and the help (?) button. For accessing the feature or the QuickBooks account, users can use the wheel. This consists of the Settings, Tools, Lists, and the company.


In QuickBooks, the settings option will provide you the access to fix the company information, templates, or fields that are used in the transactions. You can manage your company settings, custom form design, charts of account, and Quickbooks labs.


You can use the recurring transactions, products, and service list, etc with the help of the list option.


The tools option provides the ability to the QuickBooks users for importing the lists, like the chart of accounts or the item list. And, it also gives access to users for reconciling with the bank and setting up a budget. And the last part is,


To handle the users as well as QuickBooks Online accountant, the Company feature will provide you with assistance. This feature allows you to manage your account and other users, get feedback, and set your privacy settings. 

Sign out:

You can also see the option to sign out in the gear icon below the company options. 

What to do if QuickBooks Gear Icon keeps Vanishing?

When some changes take place in the features of Software then, this vanishing issue of the wheel can happen. You can use the F5 button for refreshing the page or press the reload button present on the upper left corner of the web page. If it does not work, then do-follow these below steps-

Steps to solve the Gear Icon vanishing issue

You can follow these steps to get the gear icon back, it will help to solve the vanishing issue.

  1. By using an Incognito window or using the private browser, you have to open the QuickBooks account.
  2. Then check if the icon is seeing or not. If it is seeing then, open your browser and clear all the history and cache. This will solve the missing button type errors and browser-related issues.
  3. In the end, check your browser for whether the error is fixed or not.

FAQ’s (frequently asked questions)

How to cancel the Quickbooks Online subscription?

To cancel your Quickbooks online subscription, log in to Quickbooks online and then follow the steps shown below-

  1. Reach out to the Gear icon and choose Account and Settings.
  2. Look for the Billing & Subscription tab.
  3. And now finally choose Cancel subscription.
  4. Do the steps as shown on the screen and you are done.

How to go to settings in Quickbooks?

Tap on the gear Icon. You will see the option as accounts and settings. You will locate the QuickBooks settings there.

Final words:

We hope now you guys know where you can find the gear icon in Quickbooks, and what are the steps you can do to solve if you can’t locate the gear icon in Quickbooks. Further, if you want to know more or you are facing an error while performing the task we advise you to consult help from the experts. We have a team of QuickBooks ProAdvisors and Experts with great experience to assist you 24*7. So, get in touch with us whenever required by ringing us on our toll-free helpline number +1-877-798-1556 to get instant help. You can also contact us if you have any other queries or issues related to Quickbooks.

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